Sr. Consultant - SAP CS Job

Job Description

Client is seeking a strategic and technically adept Principal Analyst (SAP) to lead the design, implementation, and optimization of SAP S/4HANA Customer Service processes. This role will partner with business leaders, IT teams, and external advisors to define architecture strategies that enable seamless integration, scalability, and minimal disruption during M&A transitions. Key Responsibilities Define end-to-end process for Customer Service aligned with business objectives. Provide technical leadership during fit-gap analysis, system testing, and cutover planning. Ensure integration with SAP modules (FI/CO, MM, PP) and external systems. Develop strategies for data migration, master data harmonization, and process alignment. Guarantee scalability, security, and performance of integrated solutions. Design and validate integration of touchpoints between core ERP and boundary systems. Support configuration and data flow mapping across systems. Collaborate with data governance teams to ensure data quality and compliance. Partner with business process owners and IT leads to gathering requirements and validating solutions. Define cutover strategies, including ramp-down, cutover window, and ramp-up plans. Facilitate technical workshops and design reviews with stakeholders.

Required Skills