Software Application Support Engineer

Job Description

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple Employee Systems team is seeking a Software Application Support Engineer who has a proven track record in developing and managing high quality enterprise software solutions. Our group is responsible for building and managing a suite of core application services for a number of applications. We do all this with an exceptional group of software engineers, dev-ops engineers and technical project managers, working to make a difference for our customers. To run our environment efficiently, we drive for automation and build frameworks which help ease both the end user experience and the manageability by our team. The teams direction is to strive for automation to ensure reliability at the highest level. You will work with some of the coolest people and technologies on the planet, including: GenAI, OS X, iOS, Oracle, MongoDB, Restful web services, and web platform technologies including Spring, Apache, and more. This is an exciting role, demanding a strong technology background. Strong knowledge of SOAP and RESTful web services Knowledge in frameworks like Spring Knowledge of messaging services like Kafka Strong experience with monitoring tools like Splunk, Nagios, AppDynamics, Dynatrace, or similar. Track record in troubleshooting complex problems with a cross-functional team and multiple stakeholders to solve large scale production issues. Python development experience would be a plus Knowledge in workflow automation systems like Temporal (Autoflow) and Flink is a plus Functional knowledge with HR and/or Payroll products such as Workday, Oracle HCM, Salesforce, PeopleSoft, SAP Success Factors, or ADP Good Oral and written english communication skills

Required Skills