Office 365 Administrator-L2

Job Description

Microsoft 365 Administration  Administer and manage Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.  Ensure high availability and optimal performance of all Microsoft 365 services.  Monitor service health dashboards and proactively resolve or mitigate issues. Identity & Access Management  Configure and manage identity synchronization using Microsoft Entra Connect.  Implement and maintain Single Sign-On (SSO) solutions.  Manage user accounts, licenses, roles, and permissions in accordance with organizational policies.  Configure Conditional Access policies and application-level SSO. Security & Compliance  Configure and manage security settings, compliance features, and data protection policies.  Perform eDiscovery and advanced mailbox searches for legal and compliance requirements.  Implement and manage email security including anti-spam, mail flow rules, SPF, DKIM, and DNS configurations.  Maintain awareness of security best practices and regulatory compliance requirements.  Basic implementation and support of Azure Information Protection. Collaboration & Communication Tools  Manage enterprise-grade Microsoft Teams environments.  Configure Teams features including calling, meetings, messaging, and collaboration.  Support end users with Teams and other collaboration tools. Device & Application Management  Manage endpoints (Windows, macOS, iOS, Android) using Microsoft Intune.  Deploy, update, and manage enterprise applications via Intune.

Required Skills