Director

Job Description

Lead end-to-end delivery of Microsoft D365 F&O ERP transformation programs across Finance, Supply Chain, Procurement, Projects, and HCM domains. Oversee program governance, quality management, and stakeholder engagement across multiple concurrent client engagements. Manage large, multi-disciplinary teams (onshore/offshore), ensuring adherence to delivery excellence and risk management standards. Establish and track KPIs, SLAs, and client satisfaction metrics to drive continuous improvement. Act as a trusted advisor to CXOs (CFO, CIO, Supply Chain Leaders), aligning ERP transformation with business strategy. Build and manage strategic client relationships, driving account growth and long-term value creation. Identify and drive opportunities for digital transformation, value enhancement, and managed services. Lead business development and pre-sales initiatives, including proposals, solutioning, and commercial negotiations. Define and execute go-to-market (GTM) strategies, including solution architecture and pricing models. Contribute to thought leadership, industry events, and development of reusable assets and frameworks. Mentor and develop teams, building a strong talent pipeline within the ERP practice.

Required Skills