CyberArk L3 Assistant Manager

Job Description

Should have minimum 8 years of experience, with at least 5 years of experience as a L3 resource. Provide level 3 support for Saviynt IGA platform, resolving complex issues escalated from L1 & L2 support teams. Have good knowledge on CyberArk PAM architecture with hands on experience in Core PAS Vault, DR, CPM,PVWA, PSM, PSMP, HTML5 GW, AAM and PTA implementation . Understand the client requirement, design, integrate the solution and configure the CyberArk PAM product to meet client business needs. Design, deploy, implement, and integrate CyberArk PAM solution with critical applications and infrastructure. Must have experience in implementing CyberArk PAM integrated with various target applications like Active Directory, Network Devices, Azure, ServiceNow, Database, SAP etc. Should have experience in Webservices REST and SOAP. Also, should have expertise in designing API calls (postman) for various REST applications to integrate with CyberArk for Automation. Need to actively participate in all customer calls and address all issues raised by customer. Should be interactive with CyberArk vendor on calls to fix/resolve the issues. Skills: AutoIT, PACLI, PUU, REST API, EVD, Linux /Unix Commands, Windows Troubleshooting, Networking Concepts.

Required Skills