SAP CRM Consultant
at LTIMindtree
3 roundsDifficulty: Medium SelectedBy anonymous · an hour ago
Experience Summary
6 Years
Questions Asked
Explain the Lead-to-Cash process in SAP CRM.
What is the role of middleware in SAP CRM?
How does SAP CRM integrate with SAP ECC or S/4HANA?
Explain Business Partner concepts in CRM.
What are One Order transactions?
How does territory management work?
Explain activity management functionality.
What is the difference between opportunities and quotations?
How do marketing campaigns work in SAP CRM?
Explain service request management.
What are common middleware monitoring transactions?
How do you troubleshoot failed data replication?
Explain partner determination in CRM.
What challenges have you faced during CRM upgrades?
How do you manage authorization issues in CRM?
Explain a complex customer service scenario you configured.
What reports are commonly used by sales teams?
Describe a production issue involving middleware queues.
How do you improve CRM system performance?
Explain your role in a CRM implementation project.