SAP CRM Consultant
at Bucher + Suter
3 roundsDifficulty: Easy SelectedBy anonymous · 9 hours ago
Experience Summary
5 Years
Questions Asked
1. Explain SAP CRM architecture.
2. What is middleware?
3. Explain Business Partner concepts.
4. What is One Order framework?
5. Explain service management.
6. What is activity management?
7. Explain opportunity management.
8. What is territory management?
9. Explain marketing campaigns.
10. What are CRM transactions?
11. Explain CRM-ECC integration.
12. What are common middleware issues?
13. Explain queue monitoring.
14. What reports are used in CRM?
15. Describe a production issue.
16. Explain authorization concepts.
17. What implementation challenges have you faced?
18. Explain customer interaction center.
19. What KPIs are monitored?
20. Describe a CRM rollout project.